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Questions about the app, a tournament or an order? Want Padvio at your club? We usually reply within 24 hours.

Players

Help with the app

Tournaments, rankings, payments and your account.

Clubs

Bring a daily Padvio tournament to your courts. We run it, you fill the club.

Partners & press

Sponsorships, brand partnerships and media requests.

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Tell us what you need and we'll get back to you by email.

Help & FAQ

How do I join a Padvio tournament?

Open the app, go to Compete, pick a tournament and tap Join. Choose your partner or join solo, then pay the entry fee in the app.

How are rankings calculated?

Every result in a Padvio Official earns placement points for both players in the team. Your ELO grows with your results and proves your real level.

How do I qualify for the Grand Finals?

70% of spots go to the top of each tier's season ranking. The other 30% are drawn by lottery among everyone who played the season.

When do I get my free jersey?

Your personalised Padvio jersey and starter pack are handed to you at your first Padvio Official.

What is your return policy?

See our refund policy for details on returns and exchanges.

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